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'Swagath' is known amongst its clients for the taste and quality of its products. We deliver high quality products at the most competitive price.

Our Quality control policy is summed up in the following statement of our Chairman : "Quality is never an accident. It is the result of planning, team work and a commitment to excellence."

Mr.Jayaram Banan, our Chairman, has practically imbibed the above principle in his day to day life and business.

General:
We ensure that we meet all the rules and regulations related to the safety and health of our clients. We work within the frame work of the law of the land.

Readiness:
The manager on duty checks to ensure that entire outlet has been properly washed and cleaned in the morning before the operations begin. This goes for the kitchen as well as the customers area.

Testing:
Another important quality control measure performed by our manager is to check and ensure that the critical food areas have been checked for proper temperatures and taste. This testing maintains consistent quality and taste for our customers and it helps us to identify a problem so that it can be rectified well in time.

Surprise Visits:
Surprise visits are conducted by our top management at various outlets. This is to check a cross section of things such as staffing levels, sanitation, customer services, food preparation and presentation.

Hygeine:
Extra care is taken to ensure proper hygeine both while preparing as well as serving the food.

Ingredients- (Procurement):
We use the highest quality of raw material for our preparations and donot compromise on any conditions. Further we keep a check to ensure the nutritious value of the ingredients.

Training :
Our staff both in kitchen and in service area is trained for their specific jobs. This is to ensure similarity in taste and service in all our outlets.

Customers:
Finally, Our esteemed customers are our ultimate barometer. We listen to their suggestions and ideas with open mind and implement them if possible. Our top management believes in first hand information and is very aggressive in interaction with the clients. This practice has helped and is continuosly helping us in maintaining and further improving the taste and quality of our products.

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